View discussion · bigbasket @bigbasket_com 7h Replying to @kapilwajapey Thanks for sharing your particulars. We've been receiving this checked and can get back to you personally Soon with the update. Kindly spare us some time.
At bigbasket your shopping practical experience is our priority and we might like to understand how we will boost our application in addition to providers.
Check out discussion · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We'll undoubtedly forward your suggestions towards the respective team and assure we just take necessary actions in order to avoid these incidents in close to upcoming.
Intentionally trying to fool shoppers. I placed order 2 times back again and the delivery male contacted me only once to verify my address. He was merely a Culture away from me and he reported he couldn’t discover my tackle and still left for an additional place without even informing me. Then i contacted shopper care and so they advised he can not come now so rescheduled my get to following working day early morning slot and i received affirmation message that I'd acquire my grocery in early morning slot. Upcoming day i waited complete day but no connect with no term from them, infact i attempted to Speak to them However they no response and after that afterwards very last night by some means phone matured to customer care plus they said they misplaced get so would switch and get and have it delivered up coming day evening slot !
Watch conversation · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We have escalated this to our anxious group, our team is working on this concern. We will get again to you personally in the earliest.
This isn't ample now what they did was taken off one of my merchandise through the record with out informing me ! I named them quite a few occasions to get it involved and they have been expressing its not accessible any more eventually they included it i dont know the way they managed or how they were fooling me just before that! Last but not least right now get was provide in time and supply guy achieved my deal with devoid of even calling me (dnt knw how he bought my deal with which two times in the past he was unable to get). Now they shipped Incorrect merchandise and shipping boy was indicating product is same as purchased i dont understand how these guys are operating this app! So irresponsible and rude men ! Bad knowledge!
See conversation · bigbasket @bigbasket_com 9h Replying to @kunalsen7684 Many thanks for sharing your aspects. We are receiving this checked and will get back to you shortly with an update. Kindly spare us a while.
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Check out discussion · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 We regret the inconvenience induced. We will get again to you personally. Kindly spare us some time.
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At bigbasket your procuring encounter is our priority and we might like to understand how we are able to increase our application in addition to products and services.
This isn't enough now whatever they did was taken off one of my merchandise within the checklist devoid of informing me ! I known as them many situations to acquire it included and so they were being stating its not offered anymore eventually they additional it i dont know how they managed or how they have been fooling me in advance more info of that! Lastly these days buy was produce on time and shipping and delivery dude arrived at my handle without the need of even calling me (dnt knw how he got my handle which two days in the past he was unable to get). Now they shipped wrong item and shipping and delivery boy was indicating merchandise is exact same as ordered i dont know how these men are functioning this app! So irresponsible and impolite fellas ! Lousy encounter!
Look at conversation · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your aspects. We're having this checked and will get back for you Soon having an update. Kindly spare us some time.
karthik srividhya My spouse has an account in Bangalore and we are using them for over 6 months now. It's considerably simplified our weekend buying, no doubts about that. A single prevent purchasing many of the things and scheduled delivery, kinds far better than other web-sites. The large challenge is the standard of people today working both in consumer treatment and supply. They can continue to keep tests your boundaries, no matter whether you acknowledge late supply, early supply, expired goods, spoiled veggies, faulty card machine, missing products, cancelled items, swapped merchandise, the list goes on, and everytime It's important to retain reinforcing your specifications and limits.
Watch discussion · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are very let down to hear this. This is definitely not the kind of experience we'd want you to possess.